Payment Policy

About Credit/Debit Card

As part of our service commitment, with the support route made easy to locate, transactions are denominated in USD, with secure checkout accepting Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover as available for the order. The explanation is organized to make the applicable service path straightforward.

Under this customer standard, with the fulfillment point kept unambiguous, secure payment data is handled by Shopify and authorized processors rather than stored in full by nubysage; complete card numbers and verification codes are not retained. Issuers independently decide whether to approve, decline, verify, or place a temporary hold. The published rule is consequently presented with its practical effect intact.

For consistent order handling, with the decision path easy to follow, provide current billing and contact details so authorization can be completed. We may stop a payment that cannot be approved or carries material fraud risk, and we collect taxes in accordance with applicable law. This wording connects the controlling order status with the available next step.

For dependable support, with the service outcome easy to verify, we send an approved credit to the payment method used for purchase, after which banks and card issuers usually require 5-10 business days to display it. This formulation keeps the service sequence direct without expanding the underlying promise.

Payment assistance: support@nubysage.shop or 512-577-0770, Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Merchant Information
Brand/store name: nubysage
Contact email: support@nubysage.shop
Phone: 512-577-0770
Physical address: 100 Marcellus St, Syracuse, New York, 13204, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York)