Terms of Service

As a published store practice, with the relevant order status kept central, these Terms, together with the Refund, Shipping, Privacy, Payment, Contact, About, and FAQ pages, apply when a visitor uses the store or places an order. Lawful use and complete, correct checkout, billing, shipping, and contact details are required. This organization keeps the customer decision path concise and verifiable.

To explain the outcome directly, with the customer remedy placed in context, sales and delivery are limited to the United States. Standard shipping is free and tracked; processing is 1-2 business days, followed by an estimated 4-6 business days in carrier transit. Delivery dates are estimates rather than guarantees. The customer can read the condition and its service outcome as a single standard.

As the applicable store rule, with the customer remedy placed in context, for 30 days following delivery, customers can seek a no-reason return or exchange. The merchant pays authorized return transportation for those requests and for quality problems, and an issued refund usually appears in 5-10 business days. Personalized merchandise, Final Sale or clearance purchases, gift cards, and opened intimate/hygiene-sensitive goods are not preference-returnable, but defect, damage, mis-shipment, and shortage protections remain. The customer can read the condition and its service outcome as a single standard.

In keeping with our customer promise, with the practical next step kept visible, orders remain cancellable until shipment and then become subject to the Refund Policy. USD is the transaction currency, applicable tax law determines charges, and we reserve the right to stop fraudulent, illegal, unauthorized, or materially erroneous orders. The policy result is therefore easy to distinguish while its meaning remains unchanged.

Questions about these Terms: support@nubysage.shop, 512-577-0770, or 100 Marcellus St, Syracuse, New York, 13204, United States; support is available Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Merchant Information
Brand/store name: nubysage
Contact email: support@nubysage.shop
Phone: 512-577-0770
Physical address: 100 Marcellus St, Syracuse, New York, 13204, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York)